Money-Back Guarantee

1. Our Guarantee to You

At effectly.ai, operated by Effectly AB, we stand behind the reliability and functionality of our autonomous SEO platform. If you're a first-time subscriber and the platform fails to work or run audits and apply changes, we will provide a full refund within 14 days of your initial subscription, provided you have not run audits or had changes applied to your CMS using our Service.

2. Who Is Eligible?

2.1 Eligible Customers

This money-back guarantee is available to: first-time subscribers only; customers who subscribe to any paid plan; individual and business accounts; customers in all supported countries.

2.2 Ineligible Scenarios

This guarantee does NOT apply to: returning customers or reactivated accounts; customers who previously received a refund; customers who have successfully run audits using the platform; customers who have had any changes applied to their CMS by the platform; dissatisfaction with SEO results (the platform worked as intended); accounts found to be violating our Terms of Service; fraudulent or abusive refund requests; subscriptions older than 14 days.

3. Guarantee Terms

3.1 Time Period

You have 14 days from your initial subscription date to request a refund. The guarantee period starts on the day your subscription begins. Requests made after 14 days are not eligible under this guarantee.

3.2 Refund Amount

Full refund of your first month's subscription fee. Refund processed to your original payment method. No deductions or penalties.

3.3 Verification Required

To ensure fair use, we will verify that the platform failed to work for you. You'll need to describe the technical issues encountered. If you have successfully run audits or had changes applied to your CMS, this demonstrates the platform worked and makes you ineligible for a refund under this guarantee.

4. How to Request Your Money Back

Step 1: Contact Us

Send an email to hello@effectly.ai with: Subject line "Money-Back Guarantee Request"; your account email address; your subscription date (if known); brief reason for refund (optional but appreciated).

Step 2: Verification

We will verify: that you are a first-time subscriber; that your request is within 14 days of subscription; that you have not run audits using the platform; that you have not had any changes applied to your CMS by the platform; that the platform experienced technical failures preventing its use.

Step 3: Confirmation

Once verified, you will receive: email confirmation within 1 business day; details about refund processing timeline; confirmation that your subscription has been cancelled.

Step 4: Refund Processing

Refunds are processed within 5-7 business days. Funds return to your original payment method. Bank processing may take an additional 3-5 business days.

5. What Happens After Refund

Your account will be cancelled immediately. Access to the Service will be terminated. Your data will be retained for 30 days for download. You retain all rights to changes applied during your subscription. Published changes on your website remain (we don't remove them).

6. Fair Use Policy

This guarantee is designed to protect customers when the platform doesn't work, not as a satisfaction guarantee. We will automatically deny refunds for: any account that has run audits (proves the platform worked); any account that has had changes applied to their CMS (proves the platform worked); dissatisfaction with SEO results; change of mind or buyer's remorse; better pricing found elsewhere.

7. Comparison: Money-Back Guarantee vs. Refund Policy

8. Why We Offer This Guarantee

We believe in the reliability of effectly.ai. Our platform is built with robust infrastructure and AI technology. We want you to try the platform without worrying about technical failures. If the platform doesn't work, you shouldn't have to pay.

10. Legal Terms

This Money-Back Guarantee is part of our overall Terms of Service and is subject to our Terms of Service, Refund Policy, and Privacy Policy. We reserve the right to modify or discontinue this guarantee with 30 days notice.